Privacy Policy

At Urban Farmer, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

When you interact with our website, we may collect:

Personal Information

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party gateways)

Non-Personal Information

Browser type and device information
IP address
Website usage and browsing behavior

How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates and customer support
Improve our website, products, and services
Send promotional emails or offers (only if you opt-in)
Prevent fraudulent or unauthorized transactions

Data Protection & Security

We implement appropriate security measures to protect your personal data.

All payment transactions are processed through trusted and secure third-party payment gateways. Urban Farmer does not store your card or payment details on its servers.

Sharing of Information

We do not sell or trade your personal data.

Your information may be shared only with trusted service providers such as:

Payment processors
Shipping and logistics partners
Technology platforms (such as website analytics and email tools)

These partners only use your data to perform services on our behalf.

Cookies & Tracking

Our website uses cookies to:

Enhance user experience
Analyze website traffic
Personalize content and recommendations

You can choose to disable cookies through your browser settings.

International Users

If you access our website from outside India, your data may be processed and stored in India or other jurisdictions where our service providers operate.